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Artificial Intelligence (AI) and Machine Learning (ML) are trending buzzwords and enablers for many interesting use cases across a number of industries. When it comes to improving the customer experience (CX), how exactly does an AI solution help...
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With 80% of customers more likely to buy from brands that provide a tailored experience, many brands rate personalization as their Number 1 priority....
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“He who holds the money, holds the power.”
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Today’s customers are always on, always connected and it’s changing how they use and shop for digital devices. 2020 was a wake-up call when life...
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Here’s an alarming statistic: 95% of product teams believe their websites are easy to use, but 43% of customers disagree. From this, it’s clear that...
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If driving revenue growth is the end goal, then improving the attach rate is one of the strategies to get there. Attach rate or product affinity...
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45.9% of companies are prioritizing customer experience (CX) as part of their business growth strategy.
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The majority of marketers believe that personalization can improve customer experience (CX) and increase conversions. In fact, 90% of US customers...
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In a world where customer expectations are constantly on the rise and marketplace competition is heating up, websites have an important role to play...
3 min read
In the competitive world of e-commerce, it’s not enough to have a website that showcases products or services. What matters more is serving up great...
3 min read
It’s said that the greatest opportunities exist in the most challenging of times, and the strongest relationships are forged when we put the...
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In 2020, the total value of payments made using a mobile device reached $503 billion. This highlights just one of the trends driving digital...
3 min read
For customers to be able to enjoy an above average media viewing experience, it used to depend on the TV and entertainment set up, location and the...
