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In a recent Forbes Tech Council post, Pranav Desai, a Senior Vice President at Reputation brought up the subject of the 3 V's and the link to profitability. The 3 V's he referred to are Variety, Velocity and Volume, which were originally defined by...
2 min read
Another month, another set of useful Evolv AI product updates. Get the latest news on how we can take your digital customer experiences (CX) to the...
2 min read
A recent report predicts 9% growth in retail in 2021 which puts it at its highest level in 20 years.
3 min read
Demographics have generally always been the go-to statistic when targeting and segmenting specific audiences. Age, gender, education, working or...
2 min read
Calculating customer acquisition cost (CAC) can be a somewhat depressing task for marketers and there’s an alarming trend.
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A common goal of E-commerce is to reduce friction in the customer journey. Making it simpler and easier to buy is a proven strategy to increase...
2 min read
Artificial Intelligence (AI) and Machine Learning (ML) are trending buzzwords and enablers for many interesting use cases across a number of...
3 min read
With 80% of customers more likely to buy from brands that provide a tailored experience, many brands rate personalization as their Number 1 priority....
3 min read
“He who holds the money, holds the power.”
3 min read
Today’s customers are always on, always connected and it’s changing how they use and shop for digital devices. 2020 was a wake-up call when life...
2 min read
Here’s an alarming statistic: 95% of product teams believe their websites are easy to use, but 43% of customers disagree. From this, it’s clear that...
2 min read
If driving revenue growth is the end goal, then improving the attach rate is one of the strategies to get there. Attach rate or product affinity...
3 min read
45.9% of companies are prioritizing customer experience (CX) as part of their business growth strategy.
