Evolv AI Blog

Financial Services Customer Experience: How To Digitally Improve

4 min read

Financial Services Customer Experience: How To Digitally Improve

The banking and finance sector is ideally suited for digital transformation but, improving the customer experience as part of that comes with some caveats. When dealing with money, the majority of people are naturally cautious and nervous about...

How AI Enables Scaling CX Strategies and Fosters Customer-Obsessed Culture

3 min read

How AI Enables Scaling CX Strategies and Fosters Customer-Obsessed Culture

Despite the global pandemic and subsequent economic downturn in 2020, there are some companies that are experiencing accelerated growth. Companies...

Restaurant of the Future—adapting and accelerating digital CX

3 min read

Restaurant of the Future—adapting and accelerating digital CX

If there’s an industry that’s owned the concept of customer experience, it’s casual restaurants. There are three terms that get thrown around fast...

Why AI-Based Experimentation is a Game-Changer for Brands

3 min read

Why AI-Based Experimentation is a Game-Changer for Brands

Serving up memorable digital experiences that convert customers is an ongoing challenge for companies. It requires a customer-centric approach,...

Transforming Human Ideas into Revenue-Generating Digital Experiments with AI

3 min read

Transforming Human Ideas into Revenue-Generating Digital Experiments with AI

We’ve heard analysts talk about optimizing the customer experience to improve conversions. It’s intuitive. Make things easier and more convenient for...

Using AI to Identify Revenue Lift Opportunities for Ecommerce Growth

3 min read

Using AI to Identify Revenue Lift Opportunities for Ecommerce Growth

In the digital realm, every action and idea is driven by one primary goal—getting the visitor to take action—because getting customers to click the...

How to Scale Experimentation with AI and Multivariate Testing

3 min read

How to Scale Experimentation with AI and Multivariate Testing

The idea of being able to serve up unique customer experiences may sound incredibly attractive, but unrealistic. Unrealistic because to achieve such...

New Features: Variable Targeting, Improved Analytics, and More

1 min read

New Features: Variable Targeting, Improved Analytics, and More

Variable Targeting We are excited to announce a major new feature that unlocks the ability to target experimental designs at unique audience...

New Features: Capitalize on Top Performers & Variable Tree View

1 min read

New Features: Capitalize on Top Performers & Variable Tree View

Happy height of summer! The Evolv product development team has been hard at work, delivering new features in response to the needs of our clients. We...

Building Great Customer Experiences: Conversations with Digital Leaders and My 30+ Years in Retail

5 min read

Building Great Customer Experiences: Conversations with Digital Leaders and My 30+ Years in Retail

By Michael Scharff, CEO I’ve been lucky enough to make optimizing the customer experience (CX) my life’s work. After stocking shelves and configuring...

New Features Available on Evolv Platform

2 min read

New Features Available on Evolv Platform

Following the release of the new Evolv Manager, we’ve been updating the application with new features, now available in the latest release. Below is...

Evolv Stands Against Racial Oppression

1 min read

Evolv Stands Against Racial Oppression

We stand with the Black community against racism, oppression and acts of violence against them.

Coming Soon! New Features on the Re-Architected Evolv Platform

4 min read

Coming Soon! New Features on the Re-Architected Evolv Platform

The Evolv Manager, announced last month, is the foundation for two new features we’re announcing today: Continuous Optimization and Experience...

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