Evolv AI Blog

New Features: Get More Control With Four New Capabilities

2 min read

New Features: Get More Control With Four New Capabilities

Your business is always developing and so is our platform. Because of this, we've added four new features that put control in your hands to help you with your mission to improve the customer experience.

Experiment, Learn, Convert: Tactical Approaches to Nurturing Digital Users

3 min read

Experiment, Learn, Convert: Tactical Approaches to Nurturing Digital Users

60% of the world’s population has an internet connection and 66% has a mobile phone according to research by Kepios. In the United States, 42% of...

Connectedness: A perspective as 2020 comes to a close

3 min read

Connectedness: A perspective as 2020 comes to a close

If ever the opportunity to connect with friends and family was taken for granted, 2020 has taught us not to. While this crazy year may be drawing to...

Tourism Strategy for 2021: Technology Transformation - Part 2

3 min read

Tourism Strategy for 2021: Technology Transformation - Part 2

While Japan may not have been the hardest hit in terms of COVID-19 cases and deaths compared to other countries, its economy has not gone unscathed....

Leisure Travel Market: Industry Turnaround - Part 1

3 min read

Leisure Travel Market: Industry Turnaround - Part 1

Here is a shocking statistic: It is estimated that the pandemic will result in a global loss of more than $9 trillion in revenue for the travel...

Holiday Greetings and Well Wishes

1 min read

Holiday Greetings and Well Wishes

As 2020 comes to a close, I find myself reflecting in different ways than usual. For me, and I suspect for many others around the world, this wasn’t...

Beyond Clicks and Visitors: Unveiling the True Power of Website Optimization to Meet Customer Demands

3 min read

Beyond Clicks and Visitors: Unveiling the True Power of Website Optimization to Meet Customer Demands

Having a well designed website isn’t enough to engage visitors, drive conversions, and generate business growth. Eye-catching graphics, special...

Strategic CX for Higher AOV: Unlocking Ecommerce Profits through Enhanced Customer Experience

3 min read

Strategic CX for Higher AOV: Unlocking Ecommerce Profits through Enhanced Customer Experience

Having a goal to increase the average order value (AOV) is a fairly common growth strategy in ecommerce. AOV is calculated by dividing revenue earned...

Employee Spotlight: Interview with Kara Cabassa

4 min read

Employee Spotlight: Interview with Kara Cabassa

Jupiter:Hi, I'm here with Michael Scharff, CEO of Evolv to speak with Kara Cabassa, who is the Senior Customer Success Manager at Evolv. She lives in...

Financial Services Customer Experience: How To Digitally Improve

4 min read

Financial Services Customer Experience: How To Digitally Improve

The banking and finance sector is ideally suited for digital transformation but, improving the customer experience as part of that comes with some...

How AI Enables Scaling CX Strategies and Fosters Customer-Obsessed Culture

3 min read

How AI Enables Scaling CX Strategies and Fosters Customer-Obsessed Culture

Despite the global pandemic and subsequent economic downturn in 2020, there are some companies that are experiencing accelerated growth. Companies...

Restaurant of the Future—adapting and accelerating digital CX

3 min read

Restaurant of the Future—adapting and accelerating digital CX

If there’s an industry that’s owned the concept of customer experience, it’s casual restaurants. There are three terms that get thrown around fast...

Why AI-Based Experimentation is a Game-Changer for Brands

3 min read

Why AI-Based Experimentation is a Game-Changer for Brands

Serving up memorable digital experiences that convert customers is an ongoing challenge for companies. It requires a customer-centric approach,...

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