Digital experience strategy & insights from Evolv AI

Travel, Tourism & Hospitality

127% Conversion Lift Increases Bookings & Revenue for Leading Resort

4 min read

127% Conversion Lift Increases Bookings & Revenue for Leading Resort

Landal GreenParks offers a variety of vacation resorts across The Netherlands, Belgium, Germany and other European destinations. The company, which...

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Continuous Experimentation: Airbnb's Customer Experience Blueprint For Every Travel Company To Follow

4 min read

Continuous Experimentation: Airbnb's Customer Experience Blueprint For Every Travel Company To Follow

Travel has changed. The way people travel, why they travel and the experiences they’re looking for have become much more personalized. Destinations...

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Reviving Wanderlust: How the Travel Industry Bounced Back Post-Pandemic

4 min read

Reviving Wanderlust: How the Travel Industry Bounced Back Post-Pandemic

Travel rebound is happening, but it’s not smooth sailing. Flight delays, cancellations and lost luggage are frustrating even the most seasoned of...

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Why Landing Page Optimization Is all About CX

4 min read

Why Landing Page Optimization Is all About CX

For brands, competition is increasing on all fronts. It’s a challenging task to attract a customer’s attention enough to get them to click through to...

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The Role of AI in Innovative Travel Booking Experiences

2 min read

The Role of AI in Innovative Travel Booking Experiences

While global travel may have been severely restricted in the past 18 months, travel companies have not been sitting idle. Even before the pandemic,...

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How Airlines Embrace New Trends to Satisfy Modern Traveler Expectations

3 min read

How Airlines Embrace New Trends to Satisfy Modern Traveler Expectations

As travel starts to open up again, it’s an entirely different experience—both for those traveling and for the airlines, cruise liners, hotels and...

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Optimizing CX for the Future of Travel Beyond 2021

3 min read

Optimizing CX for the Future of Travel Beyond 2021

The travel industry was one of the hardest hit when the pandemic resulted in border closures and travel restrictions. The good news is that as the...

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Tourism Strategy for 2021: Technology Transformation - Part 2

3 min read

Tourism Strategy for 2021: Technology Transformation - Part 2

While Japan may not have been the hardest hit in terms of COVID-19 cases and deaths compared to other countries, its economy has not gone unscathed....

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Leisure Travel Market: Industry Turnaround - Part 1

3 min read

Leisure Travel Market: Industry Turnaround - Part 1

Here is a shocking statistic: It is estimated that the pandemic will result in a global loss of more than $9 trillion in revenue for the travel...

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Restaurant of the Future—adapting and accelerating digital CX

3 min read

Restaurant of the Future—adapting and accelerating digital CX

If there’s an industry that’s owned the concept of customer experience, it’s casual restaurants. There are three terms that get thrown around fast...

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