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We at Evolv Once Again Demand a Stop to Racial Oppression

1 min read

We at Evolv Once Again Demand a Stop to Racial Oppression

All of us at Evolv firmly condemn all senseless acts of violence. We are appalled at the recent events and escalation of hate crimes towards Asian Americans and Asians across the world. This is simply unacceptable and our hearts go out to all who...

Hard to believe it has already been 2 years!

2 min read

Hard to believe it has already been 2 years!

On March 19, 2019 we launched Evolv Technologies and today, we are thrilled to celebrate our 2nd anniversary. We have come a long way in a short two...

The Secret to Simplifying Customer Experience Optimization

3 min read

The Secret to Simplifying Customer Experience Optimization

Almost every digital leader is talking about customer experience optimization as a key driver for delivering on growth targets. There’s the...

E-commerce Conversion Optimization is not Conversion Rate Optimization

3 min read

E-commerce Conversion Optimization is not Conversion Rate Optimization

Digital leaders are under pressure to demonstrate a return on investment (ROI) on their e-commerce optimization efforts. Quantifiable metrics are the...

Customer Experience Optimization Shouldn’t Be a Poker Game

2 min read

Customer Experience Optimization Shouldn’t Be a Poker Game

Poker is a competitive game of skill, strategy and chance which has made and lost fortunes for people throughout the ages. In many ways, customer...

Personalization and Customer Experience—Strategy vs Reality

3 min read

Personalization and Customer Experience—Strategy vs Reality

Today, if you get into a discussion about the top trends driving business growth; digital transformation, customer experience or personalization are...

How to Optimize the Customer Experience Successfully in 2021

3 min read

How to Optimize the Customer Experience Successfully in 2021

While the majority of sectors were impacted negatively by the pandemic in 2020, e-commerce volumes increased significantly. This continues to be one...

From Abandoned to Completed: How AI Experimentation Transforms E-commerce Sales

3 min read

From Abandoned to Completed: How AI Experimentation Transforms E-commerce Sales

E-commerce adoption skyrocketed in 2020 and online revenues soared, but this growth only tells half of the story. While the number of website users...

The E-Commerce Game Changer - Whole Customer Journey Optimization

3 min read

The E-Commerce Game Changer - Whole Customer Journey Optimization

Gone are the days of mapping out a linear customer journey. With omnichannel engagements and higher customer expectations, customer journey...

The Cookieless Revolution: Maximizing CX in a Post-Cookie Era

3 min read

The Cookieless Revolution: Maximizing CX in a Post-Cookie Era

There has been mixed reaction by many at the realization that by January 2022, website cookies will effectively be a thing of the past. It shouldn’t...

The Importance of Experimenting Across Digital Channels to Optimize Health and Fitness CX

4 min read

The Importance of Experimenting Across Digital Channels to Optimize Health and Fitness CX

As 2020 unfolded, many gyms and health clubs across the world found themselves having to close as their customers were told to stay at home. Most...

Experimentation for Revenue Growth: Driving Higher Average Order Values with Data-Backed Strategies

3 min read

Experimentation for Revenue Growth: Driving Higher Average Order Values with Data-Backed Strategies

A successful growth strategy in e-commerce has to go far beyond getting millions of visitors to a website or simply increasing conversions. It’s...

Designing Delight: Elevating Customer Experience in Retail Banking through Simplicity and Personalization

3 min read

Designing Delight: Elevating Customer Experience in Retail Banking through Simplicity and Personalization

Coming out of 2020, there have been some significant shifts in how people bank and how financial services companies are improving their customer...

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