1 min read
Product Update: Two New Features to Help Keep on Top of Optimization Projects
As we head into Spring, we are introducing new features into the Evolv Platform to improve workflows:
3 min read
Optimizing CX for the Future of Travel Beyond 2021
The travel industry was one of the hardest hit when the pandemic resulted in border closures and travel restrictions. The good news is that as the...
1 min read
We at Evolv Once Again Demand a Stop to Racial Oppression
All of us at Evolv firmly condemn all senseless acts of violence. We are appalled at the recent events and escalation of hate crimes towards Asian...
2 min read
Hard to believe it has already been 2 years!
On March 19, 2019 we launched Evolv Technologies and today, we are thrilled to celebrate our 2nd anniversary. We have come a long way in a short two...
3 min read
The Secret to Simplifying Customer Experience Optimization
Almost every digital leader is talking about customer experience optimization as a key driver for delivering on growth targets. There’s the...
3 min read
E-commerce Conversion Optimization is not Conversion Rate Optimization
Digital leaders are under pressure to demonstrate a return on investment (ROI) on their e-commerce optimization efforts. Quantifiable metrics are the...
2 min read
Customer Experience Optimization Shouldn’t Be a Poker Game
Poker is a competitive game of skill, strategy and chance which has made and lost fortunes for people throughout the ages. In many ways, customer...
3 min read
Personalization and Customer Experience—Strategy vs Reality
Today, if you get into a discussion about the top trends driving business growth; digital transformation, customer experience or personalization are...
3 min read
How to Optimize the Customer Experience Successfully in 2021
While the majority of sectors were impacted negatively by the pandemic in 2020, e-commerce volumes increased significantly. This continues to be one...
3 min read
From Abandoned to Completed: How AI Experimentation Transforms E-commerce Sales
E-commerce adoption skyrocketed in 2020 and online revenues soared, but this growth only tells half of the story. While the number of website users...
3 min read
The E-Commerce Game Changer - Whole Customer Journey Optimization
Gone are the days of mapping out a linear customer journey. With omnichannel engagements and higher customer expectations, customer journey...
3 min read
The Cookieless Revolution: Maximizing CX in a Post-Cookie Era
There has been mixed reaction by many at the realization that by January 2022, website cookies will effectively be a thing of the past. It shouldn’t...
4 min read
The Importance of Experimenting Across Digital Channels to Optimize Health and Fitness CX
As 2020 unfolded, many gyms and health clubs across the world found themselves having to close as their customers were told to stay at home. Most...