Leisure Travel Market: Industry Turnaround - Part 1

3 min read

Leisure Travel Market: Industry Turnaround - Part 1

Here is a shocking statistic: It is estimated that the pandemic will result in a global loss of more than $9 trillion in revenue for the travel industry. Traveler figures are down to levels from 20 years ago and there are more than 150 million jobs...

Holiday Greetings and Well Wishes

1 min read

Holiday Greetings and Well Wishes

As 2020 comes to a close, I find myself reflecting in different ways than usual. For me, and I suspect for many others around the world, this wasn’t...

Beyond Clicks and Visitors: Unveiling the True Power of Website Optimization to Meet Customer Demands

3 min read

Beyond Clicks and Visitors: Unveiling the True Power of Website Optimization to Meet Customer Demands

Having a well designed website isn’t enough to engage visitors, drive conversions, and generate business growth. Eye-catching graphics, special...

Strategic CX for Higher AOV: Unlocking Ecommerce Profits through Enhanced Customer Experience

3 min read

Strategic CX for Higher AOV: Unlocking Ecommerce Profits through Enhanced Customer Experience

Having a goal to increase the average order value (AOV) is a fairly common growth strategy in ecommerce. AOV is calculated by dividing revenue earned...

Employee Spotlight: Interview with Kara Cabassa

4 min read

Employee Spotlight: Interview with Kara Cabassa

Jupiter:Hi, I'm here with Michael Scharff, CEO of Evolv to speak with Kara Cabassa, who is the Senior Customer Success Manager at Evolv. She lives in...

Financial Services Customer Experience: How To Digitally Improve

4 min read

Financial Services Customer Experience: How To Digitally Improve

The banking and finance sector is ideally suited for digital transformation but, improving the customer experience as part of that comes with some...

How AI Enables Scaling CX Strategies and Fosters Customer-Obsessed Culture

3 min read

How AI Enables Scaling CX Strategies and Fosters Customer-Obsessed Culture

Despite the global pandemic and subsequent economic downturn in 2020, there are some companies that are experiencing accelerated growth. Companies...

Restaurant of the Future—adapting and accelerating digital CX

3 min read

Restaurant of the Future—adapting and accelerating digital CX

If there’s an industry that’s owned the concept of customer experience, it’s casual restaurants. There are three terms that get thrown around fast...

Why AI-Based Experimentation is a Game-Changer for Brands

3 min read

Why AI-Based Experimentation is a Game-Changer for Brands

Serving up memorable digital experiences that convert customers is an ongoing challenge for companies. It requires a customer-centric approach,...

Transforming Human Ideas into Revenue-Generating Digital Experiments with AI

3 min read

Transforming Human Ideas into Revenue-Generating Digital Experiments with AI

We’ve heard analysts talk about optimizing the customer experience to improve conversions. It’s intuitive. Make things easier and more convenient for...

Using AI to Identify Revenue Lift Opportunities for Ecommerce Growth

3 min read

Using AI to Identify Revenue Lift Opportunities for Ecommerce Growth

In the digital realm, every action and idea is driven by one primary goal—getting the visitor to take action—because getting customers to click the...

How to Scale Experimentation with AI and Multivariate Testing

3 min read

How to Scale Experimentation with AI and Multivariate Testing

The idea of being able to serve up unique customer experiences may sound incredibly attractive, but unrealistic. Unrealistic because to achieve such...

New Features: Variable Targeting, Improved Analytics, and More

1 min read

New Features: Variable Targeting, Improved Analytics, and More

Variable Targeting We are excited to announce a major new feature that unlocks the ability to target experimental designs at unique audience...

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