Evolv AI Blog

Boosting Conversions in the Tech Market: Insights from UK-Based Consumer Electronics Brands

3 min read

Boosting Conversions in the Tech Market: Insights from UK-Based Consumer Electronics Brands

In the UK, consumer electronics and media make up the third largest segment in e-commerce, worth an estimated $16,356 million in 2020. While in the past customers may have started their journey with online research and then completed the purchase...

Gain Home Services Customers by Optimizing the Online Customer Experience (CX)

3 min read

Gain Home Services Customers by Optimizing the Online Customer Experience (CX)

It is estimated that the value of the ‘Global Online On-demand Home Services’ industry will exceed USD4.1Trillion by 2027 up from an estimated...

Product Update: Two New Features to Help Keep on Top of Optimization Projects

1 min read

Product Update: Two New Features to Help Keep on Top of Optimization Projects

As we head into Spring, we are introducing new features into the Evolv Platform to improve workflows:

Optimizing CX for the Future of Travel Beyond 2021

3 min read

Optimizing CX for the Future of Travel Beyond 2021

The travel industry was one of the hardest hit when the pandemic resulted in border closures and travel restrictions. The good news is that as the...

We at Evolv Once Again Demand a Stop to Racial Oppression

1 min read

We at Evolv Once Again Demand a Stop to Racial Oppression

All of us at Evolv firmly condemn all senseless acts of violence. We are appalled at the recent events and escalation of hate crimes towards Asian...

Hard to believe it has already been 2 years!

2 min read

Hard to believe it has already been 2 years!

On March 19, 2019 we launched Evolv Technologies and today, we are thrilled to celebrate our 2nd anniversary. We have come a long way in a short two...

The Secret to Simplifying Customer Experience Optimization

3 min read

The Secret to Simplifying Customer Experience Optimization

Almost every digital leader is talking about customer experience optimization as a key driver for delivering on growth targets. There’s the...

E-commerce Conversion Optimization is not Conversion Rate Optimization

3 min read

E-commerce Conversion Optimization is not Conversion Rate Optimization

Digital leaders are under pressure to demonstrate a return on investment (ROI) on their e-commerce optimization efforts. Quantifiable metrics are the...

Customer Experience Optimization Shouldn’t Be a Poker Game

2 min read

Customer Experience Optimization Shouldn’t Be a Poker Game

Poker is a competitive game of skill, strategy and chance which has made and lost fortunes for people throughout the ages. In many ways, customer...

Personalization and Customer Experience—Strategy vs Reality

3 min read

Personalization and Customer Experience—Strategy vs Reality

Today, if you get into a discussion about the top trends driving business growth; digital transformation, customer experience or personalization are...

How to Optimize the Customer Experience Successfully in 2021

3 min read

How to Optimize the Customer Experience Successfully in 2021

While the majority of sectors were impacted negatively by the pandemic in 2020, e-commerce volumes increased significantly. This continues to be one...

From Abandoned to Completed: How AI Experimentation Transforms E-commerce Sales

3 min read

From Abandoned to Completed: How AI Experimentation Transforms E-commerce Sales

E-commerce adoption skyrocketed in 2020 and online revenues soared, but this growth only tells half of the story. While the number of website users...

The E-Commerce Game Changer - Whole Customer Journey Optimization

3 min read

The E-Commerce Game Changer - Whole Customer Journey Optimization

Gone are the days of mapping out a linear customer journey. With omnichannel engagements and higher customer expectations, customer journey...

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