3 min read
Leisure Travel Market: Industry Turnaround - Part 1
Here is a shocking statistic: It is estimated that the pandemic will result in a global loss of more than $9 trillion in revenue for the travel...
CX (9)
3 min read
Strategic CX for Higher AOV: Unlocking Ecommerce Profits through Enhanced Customer Experience
Having a goal to increase the average order value (AOV) is a fairly common growth strategy in ecommerce. AOV is calculated by dividing revenue earned...
3 min read
How AI Enables Scaling CX Strategies and Fosters Customer-Obsessed Culture
Despite the global pandemic and subsequent economic downturn in 2020, there are some companies that are experiencing accelerated growth. Companies...
3 min read
Restaurant of the Future—adapting and accelerating digital CX
If there’s an industry that’s owned the concept of customer experience, it’s casual restaurants. There are three terms that get thrown around fast...
3 min read
Why AI-Based Experimentation is a Game-Changer for Brands
Serving up memorable digital experiences that convert customers is an ongoing challenge for companies. It requires a customer-centric approach,...
3 min read
Transforming Human Ideas into Revenue-Generating Digital Experiments with AI
We’ve heard analysts talk about optimizing the customer experience to improve conversions. It’s intuitive. Make things easier and more convenient for...
3 min read
Using AI to Identify Revenue Lift Opportunities for Ecommerce Growth
In the digital realm, every action and idea is driven by one primary goal—getting the visitor to take action—because getting customers to click the...
5 min read
5 Ways to Reduce Anxiety When Designing Online Experiences
Online experiences are everything today. Your customers are interacting with your brand across several channels. Whether it’s through your website,...