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There’s little debate that in terms of e-commerce and customer experience (CX), Amazon dominates. While many companies were still trying to figure out how to transition to digital channels when the pandemic hit, Amazon simply shifted into cruise...
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The exponential growth in e-commerce adoption and the ability to transact instantly has become the expected norm for customers. As digital...
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In 2020, e-commerce experienced the equivalent of a 10-year growth spurt in just three months as a result of the pandemic. Businesses had to quickly...
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As travel starts to open up again, it’s an entirely different experience—both for those traveling and for the airlines, cruise liners, hotels and...
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Most digital leaders have experienced the frustration of trying to keep up with Google’s ever-changing algorithm updates. It is costly and...
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With so much shifting towards digital in the past year, brands realized they were not well equipped to keep up to the pace of change—especially when...
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Like many subscriptions, on-demand home improvement services is a rapidly growing industry. With people spending more time at home in 2020, but...
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Companies including Amazon, Netflix and Uber are well known as global business leaders, not just in terms of revenue and profits generated, but also...
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In 2020, online subscriptions, as an alternative to going to gym and grocery delivery, provided a lifeline for these industries in particular. Though...
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With the increase in online activity, there is also a growing need to keep information secure. Unfortunately, statistics show that people and...
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In the UK, consumer electronics and media make up the third largest segment in e-commerce, worth an estimated $16,356 million in 2020. While in the...
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It is estimated that the value of the ‘Global Online On-demand Home Services’ industry will exceed USD4.1Trillion by 2027 up from an estimated...
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The travel industry was one of the hardest hit when the pandemic resulted in border closures and travel restrictions. The good news is that as the...
