E-commerce and Retail (7)

Connectedness: A perspective as 2020 comes to a close

3 min read

Connectedness: A perspective as 2020 comes to a close

If ever the opportunity to connect with friends and family was taken for granted, 2020 has taught us not to. While this crazy year may be drawing to...

Beyond Clicks and Visitors: Unveiling the True Power of Website Optimization to Meet Customer Demands

3 min read

Beyond Clicks and Visitors: Unveiling the True Power of Website Optimization to Meet Customer Demands

Having a well designed website isn’t enough to engage visitors, drive conversions, and generate business growth. Eye-catching graphics, special...

Strategic CX for Higher AOV: Unlocking Ecommerce Profits through Enhanced Customer Experience

3 min read

Strategic CX for Higher AOV: Unlocking Ecommerce Profits through Enhanced Customer Experience

Having a goal to increase the average order value (AOV) is a fairly common growth strategy in ecommerce. AOV is calculated by dividing revenue earned...

How AI Enables Scaling CX Strategies and Fosters Customer-Obsessed Culture

3 min read

How AI Enables Scaling CX Strategies and Fosters Customer-Obsessed Culture

Despite the global pandemic and subsequent economic downturn in 2020, there are some companies that are experiencing accelerated growth. Companies...

Why AI-Based Experimentation is a Game-Changer for Brands

3 min read

Why AI-Based Experimentation is a Game-Changer for Brands

Serving up memorable digital experiences that convert customers is an ongoing challenge for companies. It requires a customer-centric approach,...

Transforming Human Ideas into Revenue-Generating Digital Experiments with AI

3 min read

Transforming Human Ideas into Revenue-Generating Digital Experiments with AI

We’ve heard analysts talk about optimizing the customer experience to improve conversions. It’s intuitive. Make things easier and more convenient for...

Using AI to Identify Revenue Lift Opportunities for Ecommerce Growth

3 min read

Using AI to Identify Revenue Lift Opportunities for Ecommerce Growth

In the digital realm, every action and idea is driven by one primary goal—getting the visitor to take action—because getting customers to click the...

How to Scale Experimentation with AI and Multivariate Testing

3 min read

How to Scale Experimentation with AI and Multivariate Testing

The idea of being able to serve up unique customer experiences may sound incredibly attractive, but unrealistic. Unrealistic because to achieve such...

5 Ways to Reduce Anxiety When Designing Online Experiences

5 min read

5 Ways to Reduce Anxiety When Designing Online Experiences

Online experiences are everything today. Your customers are interacting with your brand across several channels. Whether it’s through your website,...

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