Evolv AI Blog

How Evolv AI is Delivering on Diversity and Inclusion

2 min read

How Evolv AI is Delivering on Diversity and Inclusion

With June being Pride month and remembering Juneteenth, it’s also a time when many companies reflect on their Diversity, Equality and Inclusivity (DEI) efforts. We caught up with Evolv AI co-founders Michael Scharff and Tyler Foster to hear their...

Revitalize Your Renewal Strategy With CX Experimentation

4 min read

Revitalize Your Renewal Strategy With CX Experimentation

The probability of selling to an existing customer is between 60% and 70%. The probability of selling to a new customer is between 5% and 20%. Here’s...

5 Elements of Optimizing for Personalized CX

4 min read

5 Elements of Optimizing for Personalized CX

It’s common business practice when looking to achieve outcomes at scale to default to an approach of “majority rules”. Marketers look for the highest...

Product Update: New Executive Reports

1 min read

Product Update: New Executive Reports

A big initiative for us this year is to continue to deliver easier ways to understand the progress of your experiments and get actionable insights....

How Experimentation can Improve Customer Loyalty and Grow CLV

4 min read

How Experimentation can Improve Customer Loyalty and Grow CLV

AI can give brands the opportunity to harness massive amounts of data and continuously learn what’s driving business impact in a fraction of the time...

Why Landing Page Optimization Is all About CX

4 min read

Why Landing Page Optimization Is all About CX

For brands, competition is increasing on all fronts. It’s a challenging task to attract a customer’s attention enough to get them to click through to...

Unlocking Loyalty: How Improving CX Drives Higher Program Sign-ups

3 min read

Unlocking Loyalty: How Improving CX Drives Higher Program Sign-ups

Analyst reports consistently discuss customer experience (CX) as a business priority. At first glance, CX appears to be the silver bullet for...

How to Overcome 5 Common Customer Experience CX Challenges in 2023

4 min read

How to Overcome 5 Common Customer Experience CX Challenges in 2023

Updated April 10, 2023 Across all industries, customer experience (CX) has become the focal point for brands looking for a competitive advantage. It...

A New Look at Diversity to Massively Improve CX

3 min read

A New Look at Diversity to Massively Improve CX

In the complex world of digital customer experiences (CX), brands are working hard to understand customer intent and meet growing demands for...

Lost in the Sea of Customer Experience? Harness the Power of Experimentation

3 min read

Lost in the Sea of Customer Experience? Harness the Power of Experimentation

Imagine falling overboard in the middle of the night into the vast Indian Ocean due to acute seasickness and then spending the next 29 hours...

The Winning Formula: First-Party Data, AI, and Customer Loyalty in the Age of Personalization

3 min read

The Winning Formula: First-Party Data, AI, and Customer Loyalty in the Age of Personalization

It’s an accepted reality that third-party cookies’ days are numbered. It’s not just being ushered in by GDPR or CCPA or the fact that Google is...

From Customers to Advocates: Telco's Retention and Growth Strategies Fueled by CX

4 min read

From Customers to Advocates: Telco's Retention and Growth Strategies Fueled by CX

As the business world continues to evolve into a hybrid, remote workspace, Telcos are acutely aware of their vital role in keeping everyone and...

Product Update: Behavioral Targeting and New Integrations

2 min read

Product Update: Behavioral Targeting and New Integrations

We are off to an exciting start for 2022 with a number of new capabilities and features available and coming soon. If you have any questions about...

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