Digital experience strategy & insights from Evolv AI

Website Personalization: the Impact of AI on CX | Evolv AI

9 min read

Website Personalization: the Impact of AI on CX | Evolv AI

Website personalization works to create unique customized experiences for individual visitors, aiming to move them further along the customer journey. With statistics showing that 80% of customers are more likely to buy from a company that provides...

Read More
2022 Holiday Guide: 4 Tips to Build Your Holiday Testing Roadmap

2 min read

2022 Holiday Guide: 4 Tips to Build Your Holiday Testing Roadmap

Efforts made throughout the entire year help you prepare for the holidays. And historical and real-time data play a huge role in increasing...

Read More
2022 Holiday Guide: Tips for Improving Ecommerce Holiday Conversions

3 min read

2022 Holiday Guide: Tips for Improving Ecommerce Holiday Conversions

Part 1 of 3 There’s no lack of conversion rate optimization (CRO) best practice guides out there. If you’re just getting started, guides like ...

Read More
CX Optimization Strategies for Black Friday and Cyber Monday Promos

3 min read

CX Optimization Strategies for Black Friday and Cyber Monday Promos

According to the National Retail Federation (NFR), the holiday season accounts for 20% of total annual retail sales. Black Friday and Cyber Monday...

Read More
Customer Loyalty at the Speed of Now: A Blueprint for CPG Brands

3 min read

Customer Loyalty at the Speed of Now: A Blueprint for CPG Brands

Traditionally CPG brands have relied on supply chains and various forms of advertising to raise brand awareness and connect with customers. Messaging...

Read More
Continuous Experimentation: Airbnb's Customer Experience Blueprint For Every Travel Company To Follow

4 min read

Continuous Experimentation: Airbnb's Customer Experience Blueprint For Every Travel Company To Follow

Travel has changed. The way people travel, why they travel and the experiences they’re looking for have become much more personalized. Destinations...

Read More
Reviving Wanderlust: How the Travel Industry Bounced Back Post-Pandemic

4 min read

Reviving Wanderlust: How the Travel Industry Bounced Back Post-Pandemic

Travel rebound is happening, but it’s not smooth sailing. Flight delays, cancellations and lost luggage are frustrating even the most seasoned of...

Read More
Performance Marketing No Longer Drives Value – Here’s What Does.

4 min read

Performance Marketing No Longer Drives Value – Here’s What Does.

An ad is only as good as the experience that follows it. How does ours rate?

Read More
What’s the Value in Connecting Sustainability and Customer Experience?

4 min read

What’s the Value in Connecting Sustainability and Customer Experience?

Customer experience (CX) and sustainability are two of the leading trends currently impacting growth, customer loyalty and competitive advantage....

Read More
Is Experience Optimization the New Upsell for Increased CLTV From Existing Subscribers?

4 min read

Is Experience Optimization the New Upsell for Increased CLTV From Existing Subscribers?

The consumption of media has changed significantly in recent years. Where older generations grew up listening to the radio, reading newspapers and...

Read More
How AI Improves Website Personalization With Automated Insights and Actioning

3 min read

How AI Improves Website Personalization With Automated Insights and Actioning

Just as in 2022, improving customer experience (CX) and personalization remain high priorities for companies seeking new ways to reach their growth...

Read More
Keeping Subscribers Engaged: Winning Retention Strategies in Media Streaming

3 min read

Keeping Subscribers Engaged: Winning Retention Strategies in Media Streaming

According to PWC’s Consumer Insights Survey 2020, 36% of people surveyed spent more on entertainment and media during the pandemic. 60% confirmed...

Read More