Evolv AI Blog

CX (3)

What's The Most Effective Way to Optimize Digital Experiences?

3 min read

What's The Most Effective Way to Optimize Digital Experiences?

This is a state-of-the-art Philips TV—well at least it was in the 1970s. Full color, multi-channel and featuring a remote control. Mounted in a...

Revitalize Your Renewal Strategy With CX Experimentation

4 min read

Revitalize Your Renewal Strategy With CX Experimentation

The probability of selling to an existing customer is between 60% and 70%. The probability of selling to a new customer is between 5% and 20%. Here’s...

How Experimentation can Improve Customer Loyalty and Grow CLV

4 min read

How Experimentation can Improve Customer Loyalty and Grow CLV

AI can give brands the opportunity to harness massive amounts of data and continuously learn what’s driving business impact in a fraction of the time...

Why Landing Page Optimization Is all About CX

4 min read

Why Landing Page Optimization Is all About CX

For brands, competition is increasing on all fronts. It’s a challenging task to attract a customer’s attention enough to get them to click through to...

Unlocking Loyalty: How Improving CX Drives Higher Program Sign-ups

3 min read

Unlocking Loyalty: How Improving CX Drives Higher Program Sign-ups

Analyst reports consistently discuss customer experience (CX) as a business priority. At first glance, CX appears to be the silver bullet for...

How to Overcome 5 Common Customer Experience CX Challenges in 2023

4 min read

How to Overcome 5 Common Customer Experience CX Challenges in 2023

Updated April 10, 2023 Across all industries, customer experience (CX) has become the focal point for brands looking for a competitive advantage. It...

A New Look at Diversity to Massively Improve CX

3 min read

A New Look at Diversity to Massively Improve CX

In the complex world of digital customer experiences (CX), brands are working hard to understand customer intent and meet growing demands for...

From Customers to Advocates: Telco's Retention and Growth Strategies Fueled by CX

4 min read

From Customers to Advocates: Telco's Retention and Growth Strategies Fueled by CX

As the business world continues to evolve into a hybrid, remote workspace, Telcos are acutely aware of their vital role in keeping everyone and...

Resilient CEOs Are Harnessing AI to Navigate Volatile Markets

3 min read

Resilient CEOs Are Harnessing AI to Navigate Volatile Markets

Modern digital lifestyles are built on a myriad of connections. As much as it’s convenient for customers to log-in and shop online, the ability of...

Exploring the Synergy Between Customer Experience and a Circular Economy

4 min read

Exploring the Synergy Between Customer Experience and a Circular Economy

As brands seek to understand more about customer behavior, it’s becoming increasingly apparent that many influencing factors are interrelated. In the...

What are CEOs prioritizing to create more consistent customer experiences?

3 min read

What are CEOs prioritizing to create more consistent customer experiences?

The shift in customer preferences from in-store to digital channels has presented both challenges and opportunities for brands across many industries...

Second-Hand Ecommerce: Redefining Customer Experience and Sustainability in the Circular Economy

3 min read

Second-Hand Ecommerce: Redefining Customer Experience and Sustainability in the Circular Economy

In 2020, the value of the second-hand clothing market was estimated at US $27 billion and is expected to grow to $77 billion by 2025 according to an...

How Landing Pages Became the Growth Engine for Telemarketing and Inside Sales Teams

3 min read

How Landing Pages Became the Growth Engine for Telemarketing and Inside Sales Teams

Co-Authored by: Jeff Burton (Full Cup Creative) and Dawn Ridge (Evolv AI) The increasing shift by consumers to use digital channels is undeniable....

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