Evolv AI Blog

Personalization (2)

Mastering the Art of Data-Driven CX: 5 Techniques for Enhanced Experiences

4 min read

Mastering the Art of Data-Driven CX: 5 Techniques for Enhanced Experiences

Strategies to improve customer experience (CX) are high on the business agenda for 2022 and with good reason. Instead of pricing or product, CX is...

3 Critical Elements of Website Personalization and Optimization

3 min read

3 Critical Elements of Website Personalization and Optimization

In a recent Forbes Tech Council post, Pranav Desai, a Senior Vice President at Reputation brought up the subject of the 3 V's and the link to...

Product Update: Usability and Personalization Improvements

2 min read

Product Update: Usability and Personalization Improvements

Another month, another set of useful Evolv AI product updates. Get the latest news on how we can take your digital customer experiences (CX) to the...

Beyond Personas: Why Marketers Must Turn to AI for True Personalization

3 min read

Beyond Personas: Why Marketers Must Turn to AI for True Personalization

Demographics have generally always been the go-to statistic when targeting and segmenting specific audiences. Age, gender, education, working or...

Winning at Personalization with AI-Driven Optimization and Automation

3 min read

Winning at Personalization with AI-Driven Optimization and Automation

With 80% of customers more likely to buy from brands that provide a tailored experience, many brands rate personalization as their Number 1 priority....

The Personalization Paradigm: Redefining CX through Website Customization

3 min read

The Personalization Paradigm: Redefining CX through Website Customization

The majority of marketers believe that personalization can improve customer experience (CX) and increase conversions. In fact, 90% of US customers...

Personalization and Customer Experience—Strategy vs Reality

3 min read

Personalization and Customer Experience—Strategy vs Reality

Today, if you get into a discussion about the top trends driving business growth; digital transformation, customer experience or personalization are...

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