4 min read
With Customer Loyalty at Stake, How Are CEOs Approaching Personalization?
The demand for personalization as a key element of a successful customer experience (CX) is not new. Heading into 2022, it is now one of the biggest...
Personalization (2)
4 min read
Mastering the Art of Data-Driven CX: 5 Techniques for Enhanced Experiences
Strategies to improve customer experience (CX) are high on the business agenda for 2022 and with good reason. Instead of pricing or product, CX is...
3 min read
3 Critical Elements of Website Personalization and Optimization
In a recent Forbes Tech Council post, Pranav Desai, a Senior Vice President at Reputation brought up the subject of the 3 V's and the link to...
2 min read
Product Update: Usability and Personalization Improvements
Another month, another set of useful Evolv AI product updates. Get the latest news on how we can take your digital customer experiences (CX) to the...
3 min read
Beyond Personas: Why Marketers Must Turn to AI for True Personalization
Demographics have generally always been the go-to statistic when targeting and segmenting specific audiences. Age, gender, education, working or...
3 min read
Winning at Personalization with AI-Driven Optimization and Automation
With 80% of customers more likely to buy from brands that provide a tailored experience, many brands rate personalization as their Number 1 priority....
3 min read
The Personalization Paradigm: Redefining CX through Website Customization
The majority of marketers believe that personalization can improve customer experience (CX) and increase conversions. In fact, 90% of US customers...
3 min read
Personalization and Customer Experience—Strategy vs Reality
Today, if you get into a discussion about the top trends driving business growth; digital transformation, customer experience or personalization are...