4 min read
Mastering the Art of Data-Driven CX: 5 Techniques for Enhanced Experiences
Strategies to improve customer experience (CX) are high on the business agenda for 2022 and with good reason. Instead of pricing or product, CX is...
Personalization (2)
3 min read
3 Critical Elements of Website Personalization and Optimization
In a recent Forbes Tech Council post, Pranav Desai, a Senior Vice President at Reputation brought up the subject of the 3 V's and the link to...
2 min read
Product Update: Usability and Personalization Improvements
Another month, another set of useful Evolv AI product updates. Get the latest news on how we can take your digital customer experiences (CX) to the...
3 min read
Beyond Personas: Why Marketers Must Turn to AI for True Personalization
Demographics have generally always been the go-to statistic when targeting and segmenting specific audiences. Age, gender, education, working or...
3 min read
Winning at Personalization with AI-Driven Optimization and Automation
With 80% of customers more likely to buy from brands that provide a tailored experience, many brands rate personalization as their Number 1 priority....
3 min read
The Personalization Paradigm: Redefining CX through Website Customization
The majority of marketers believe that personalization can improve customer experience (CX) and increase conversions. In fact, 90% of US customers...
3 min read
Personalization and Customer Experience—Strategy vs Reality
Today, if you get into a discussion about the top trends driving business growth; digital transformation, customer experience or personalization are...