E-commerce and retail
CX trends and metrics
Customer retention and growth
Company and product updates
Travel and restaurants
Media and telecoms
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Diversity in Tech
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CPG Brands Need a Pulse on Customer Loyalty Sooner: Here’s How To Win.
Improving margins to make the most of travel’s rebound
Is performance marketing killing customer experience?
Is Experience Optimization the New Upsell for Increased CLTV From Existing Subscribers?
Retention is ihe New Customer Acquisition
How Experimentation can Improve Customer Loyalty and Grow CLV
Why Landing Page Optimization Is all About CX
How improving CX increases loyalty program sign-ups
3 Ways a Telco can use CX for Retention and Growth
How CPG companies can drive greater brand loyalty
How to make landing pages a growth engine for inside sales and telemarketing
How to improve CX in Healthcare Insurance without data risk
Travel Trends 2022—5 Ways Operators Need to Use CX to Rebound