Blog: Digital Customer Experience News, Trends, & Expert Tips

AI's Affinity For Personalized Engagement in Retail

Written by Evolv AI | 08/23/23

Retail is on the cusp of a new era. Driven by the remarkable capabilities of artificial intelligence (AI), personalized engagement, innovation, and a deeper understanding of shopper preferences will evolve faster than ever before.

This week CEO Michael Scharff, an expert in AI-driven retail innovations and CEO of Evolv AI sat down with Gary Drenik, CEO of Prosper Business Development, to discuss the future of retail. This Q&A provides a compelling glimpse into the new age of e-commerce, digital marketing, and hybrid shopping experiences made possible by AI-backed intelligent digital. 

Get insights into the exciting changes happening in retail right now and learn how you plan for AI adoption.

Read the full Q&A on Forbes